Campsites
- Electric hook-up
- Firewood bundle
- Extra car
- Pet fee
Booking extras and add-ons
Booking extras that feel like part of the stay.
Offer useful add-ons during direct and staff-entered bookings, price them clearly and keep the stay, extras and payment in one reservation.
- Per booking
- Per night
- Per item
- Stripe payments
Your stay
Make it your own
- Meadow Pod · 3 nights
- £375
- Welcome hamper · 1
- £32
- Firewood · 2
- £16
- Pet fee · 3 nights
- £18
Booking total
£441
Deposit due
£110
Pay securely
Illustrative direct-booking basket with stay and extras together.
A better kind of upsell
Useful choices, not checkout clutter.
The strongest extra solves a real part of the stay. Make the purpose, unit and price obvious, then let the guest decide without disguising a mandatory fee.
- Relevant
- Connect the offer to the accommodation, guest or practical needs of the stay.
- Transparent
- Name the item, pricing unit and total clearly before payment.
- Optional
- Avoid preselected extras and keep unavoidable charges in the base price or mandatory fee breakdown.
Three pricing units
Charge in the way the extra is actually used.
A per-booking hamper, nightly pet fee and itemised firewood order behave differently. Keydesk keeps that pricing logic explicit.
- Per booking
- Welcome hamper · £32
One charge for the whole reservation, however many nights the guest stays.
- Per night
- Pet fee · £6 nightly
The quantity follows the length of stay, keeping the displayed calculation clear.
- Per item
- Firewood · £8 each
Guests choose the quantity they need and the booking total reflects it.
01
02
03
The guest journey
One considered path from stay to payment.
Extras sit inside the booking journey, so the guest can review the complete price instead of completing another form or waiting for the office.
- 01
Choose the stay
Dates, accommodation, party and base price establish the booking.
- 02
See useful options
Configured extras appear as part of the booking journey, not as a separate enquiry.
- 03
Select and review
The guest chooses an option or quantity and sees the price before proceeding.
- 04
Pay once
The stay and extras reach one booking total before the deposit or full payment.
Ideas by accommodation type
Shape the offer around the operation.
These examples show how the same pricing units can support different stays. Publish only the extras your team can explain and fulfil consistently.
Touring parks
- Awning charge
- Additional vehicle
- Dog fee
- Late departure
Glamping sites
- Welcome hamper
- Firewood
- Celebration pack
- Late checkout
Holiday parks
- Cot or high chair
- Pet fee
- Linen option
- Stay package
Connected money
Keep extras inside the booking total and payment position.
The selected extras join the reservation before the guest pays the configured deposit or full amount. Staff can see the booking total, payment history and outstanding balance together.
See deposits and payments- Stay
- Meadow Pod · 3 nights
- £375
- Extras
- Hamper, firewood and pet fee
- £66
- Booking total
- Stay and extras
- £441
- Deposit paid
- Stripe card payment
- £110
- Balance
- Outstanding on reservation
- £331
Booking Mode
Use the same extras when your team takes the booking.
Telephone, walk-in and booking-office reservations can move through stay, customer, extras and payment with live pricing rather than relying on a note or separate till list.
Booking Mode · Extras
Add to Morgan’s stay
Welcome hamper
Per booking
£32
Firewood
Per item · qty 2
£16
Late checkout
Per booking
£25
Before an extra goes live
Make fulfilment as clear as the price.
The booking system can carry the selection and money. The operation still needs an owner, a reliable handoff and an honest description.
- Name an owner
- Decide who prepares, checks or delivers the extra for each arrival.
- Set the timing
- Explain when the option is delivered and any genuine cut-off the team uses.
- Describe the charge
- Make quantity, duration and the guest’s complete price easy to understand.
- Test the handoff
- Complete a real booking and prove the selection reaches the people fulfilling it.
Questions about add-ons
Booking extras and upsells FAQ
What are booking extras and upsells?
Booking extras are optional products or services sold alongside the stay, such as firewood, a welcome hamper, a pet fee, a cot or late checkout. An upsell encourages a guest to improve or personalise the booking; the offer should remain clear, relevant and genuinely optional.
How can extras be priced in Keydesk?
Keydesk supports extras priced per booking, per night or per item. The right unit depends on what is being sold: a welcome hamper may be per booking, a pet fee may be per night and firewood may be sold by quantity.
Can guests add extras during online checkout?
Yes. Extras can be offered in the Keydesk Direct booking journey so guests can add relevant options before payment. The booking total updates to include their selections.
Can staff add extras when taking a booking?
Yes. Booking Mode takes staff through the stay, customer, extras and payment with live pricing, so telephone and booking-office reservations can use the same configured options.
Are extras included in the deposit or balance?
Extras form part of the booking and payment position. Guests can pay the configured deposit or full amount through Stripe, and Keydesk keeps the paid amount and outstanding balance with the reservation.
Can extras be restricted by accommodation type or availability?
The page examples are illustrative. Confirm the applicability, quantity and availability controls needed for your operation during setup rather than assuming every fulfilment rule is automatic.
Can guests buy more extras after booking?
Keydesk currently claims extras during guest checkout and staff-entered Booking Mode. Confirm the post-booking amendment workflow needed by your operation during early access before relying on guest self-service after confirmation.
Do extras work on OTA bookings?
Keydesk does not yet have live OTA or marketplace connections. Extras currently sit within direct website and staff-entered booking workflows, where the park controls the offer and guest journey.
Hands-on early access
Turn useful stay details into bookable options.
Share the extras you sell today and the way your team fulfils them. We’ll assess the current Keydesk workflow with your real booking journey.
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