Features

Everything you need to run the season. Nothing you have to unlock.

Keydesk gives you a direct booking engine, a live booking calendar, flexible pricing, deposits and payments through Stripe, extras and a guest CRM. Every feature is in one plan at £49 per month, per site. There are no tiers, no module fees and no per-user charges.

One plan, everything in itUnlimited usersLive Pitchup integration
Get started with Keydesk See what it costs
app.keydesk.co.uk
Keydesk operations dashboard showing occupancy, revenue, arrivals and departures
The live operator dashboard, using demonstration booking and price data.
Get the booking in

From someone browsing to a paid reservation.

The three things that decide whether an enquiry becomes a booking: a checkout guests finish, a calendar your team trusts, and money actually collected.

Keydesk Direct guest availability results with live prices

Direct booking engine

A hosted checkout at your own Keydesk address, fed by live availability, so guests book with you instead of paying a marketplace to introduce them.

See how it works
Keydesk booking calendar showing unit availability and reservations

Booking calendar

Every stay, closure, arrival and departure on one continuous timeline that keeps loading as you scroll, and stays fast on a park with hundreds of units. Drag across dates to create a booking, and block a unit without leaving the calendar.

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Keydesk operator dashboard showing arrivals, departures and bookings needing attention

Booking management

Views for what needs attention, today’s arrivals, who is in house and which balances are outstanding. Search every booking in the account, then work through a queue of them one after another.

See how it works
Keydesk Direct secure guest payment screen with booking total

Deposits and payments

Take a deposit and let Keydesk collect the balance automatically on the due date, offer weekly, fortnightly or monthly instalments, or send a secure payment link the guest can pay on their phone.

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Make each booking worth more

The same pitch, sold better.

Most independent sites are not short of demand at peak. They are leaving money on shoulder dates, uncharged extras and guests who never come back.

Keydesk pricing workspace showing nightly prices across a season

Pricing management

Nightly, stay-package and per-person rates with occupancy rules, plus bulk edits across whole date ranges that you preview before applying.

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Keydesk guest booking journey showing selectable extras

Extras and upsells

Sell firewood, hampers, cots and pet fees as part of the booking, priced per booking, per night or per item rather than collected on arrival.

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Keydesk operator dashboard showing guests, occupancy and revenue

Guest CRM

Search your whole customer database, pull up repeat and high-value guests as ready-made segments, tag the ones worth remembering, and see returning guests flagged on every booking screen.

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Keydesk booking calendar showing availability across units

Channel calendar sync

Connect Airbnb, Booking.com, Vrbo, Hipcamp or Pitchup with the calendar link they already give you, and let a booking taken anywhere close those dates everywhere.

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Keydesk operator dashboard showing occupancy, revenue and daily arrivals

Reporting

Revenue, occupancy, booking channels and booking performance, plus a full booking ledger and CSV export for spreadsheets and accounts.

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No feature ladder

Everything on this page is in the £49.

There is no starter tier with the useful parts removed, no per-user pricing as your team grows, and no module to unlock when you want to sell extras. A five-pitch certificated location and a sixty-pitch touring park get the same product for the same price.

See the full pricing page

£49

/month per site

VAT added where applicable.

  • All six feature areas included
  • Unlimited users, no per-seat charge
  • Onboarding and support included
  • No commission on your bookings
Connected

Your own bookings and your Pitchup bookings, on one calendar.

A live two-way API integration publishes availability, rates and stay rules to Pitchup, and returns bookings, amendments and payment updates automatically. Card payments run through Stripe.

Pitchup integration All integrations
The honest bit

What Keydesk does not do yet.

A feature page that only lists strengths is not much use when you are choosing software. Here is what is genuinely missing, so you can rule us out now rather than in month three.

  • Rates and listing content pushed to channels other than Pitchup
  • Guest names and payments imported from calendar-only channels
  • Holiday-homeowner accounts, site fees and utility billing
  • A branded native guest app
  • Automated demand-based dynamic pricing
  • Accounting and point-of-sale integrations

Reviewed . If one of these is essential this season, our CampManager comparison sets out where an established suite fits better.

By kind of site

See these features against your own setup.

The product is the same for every site. How you configure inventory, pricing and extras is not.

Campsites

Pitch bookings with flexible pricing and deposits.

See the solution

Touring parks

Touring pitches, hookups and seasonal rates.

See the solution

Caravan parks

Hire fleet and touring in one operational view.

See the solution

Holiday parks

Grades, stay packages and clear balances.

See the solution

Glamping sites

Pods, huts and yurts with extras included.

See the solution
Feature questions

Features FAQ

What features does Keydesk include?

Keydesk includes a direct booking engine hosted at your own Keydesk address, a continuous booking calendar, a bookings workspace for the day’s arrivals and outstanding balances, pricing management with bulk editing, deposits, payment links and automatic balance collection through Stripe, extras and upsells, a customer directory with tags and returning-guest recognition, and reporting with CSV export. Two-way calendar sync connects the channels you sell on, and a full Pitchup API integration publishes availability and returns bookings. Onboarding and support are included.

Are all features included in every plan?

Yes. There is one plan at £49 per month, per site, and every operator gets the same product. There are no feature tiers, no module unlocks and no per-user charges, so nothing on this page is held back for a higher price.

Can guests book and pay on my own website?

Guests book from a link on your website. Keydesk Direct is a booking journey we host for you at your own Keydesk web address, in the form yourpark.keydesk.co.uk, rather than on your own domain. You add a Book Now button to your site, and guests move into a mobile-first journey fed by live Keydesk pricing and availability. They choose a deposit or full payment, pay securely through Stripe, and the booking arrives in Keydesk attributed to your direct channel.

Does Keydesk connect to booking channels?

Yes, in two ways. Two-way calendar sync connects each unit to Airbnb, Booking.com, Vrbo, Hipcamp, Agoda or any channel that publishes a calendar link, so availability stays aligned everywhere you sell. Pitchup has a full API integration on top of that, publishing availability, rates, stay rules and supported extras and returning bookings, amendments and payment-status updates.

Is there a mobile app?

Keydesk is a cloud application that runs in a browser on phone, tablet and desktop, and the guest booking journey is mobile-first. A separate native app for operators or guests is not claimed today.

What is not in Keydesk today?

Rates and listing content pushed out to channels other than Pitchup, holiday-homeowner accounts and utility billing, a branded native guest app, automated demand-based dynamic pricing, and accounting or point-of-sale integrations. If any of those are essential this season, Keydesk is not the right fit yet.

Can I set everything up before I commit?

Yes. You can create an account and set up your accommodation, pricing and booking rules for free before you start taking live bookings, so you can see the product against your own inventory rather than a demo.

See it against your own pitches.

Create your account and set up your accommodation, pricing and booking rules for free before you take live bookings.

Get started with Keydesk

Create your account today. £49/month per site, billed monthly, with no long-term contract.

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